The Canadian Food Exporters Association (“CFEA”) offers a number of services for purchase via our website. Our policy is as follows:
Written cancellation request must be submitted no later than 30 days after sign-up to receive a full refund.
Seminars and Workshops:
Registered participants unable to attend the event must send written cancellation no later than 7 days prior to the event date in order to receive a full refund.
$500.00 cancellation fee applies if space has not been assigned. No refund if space has been assigned.
$350.00 cancellation fee per person applies if registered participants cancel prior to the deadline date. No refund given if participants cancel after the deadline date.
How to apply for a refund:
All refund requests must be received in writing by mail, fax or email. If payment was made by credit card, the refund will be issued to the same card. If payment was made by cheque, then a refund will be issued by mail.
Should you have other questions or concerns about our refund policies, please call us at 416-445-3747/1-888-227-8848 or send an email to firstname.lastname@example.org